What is a Transaction Coordinator?
We know real estate agents do a lot more than show homes, submit offers, and procure the keys to a client’s new home. There’s no doubt there’s a ton of transactions throughout the process of buying and selling homes. The paperwork can soak up every minute of a realtor’s day leaving you no time to provide face-to-face customer service to clients.
A transaction coordinator steps in and takes over processing all of the paperwork a real estate agent is required to do for each client. When you need an expert in contracts, to ensure contractual compliance, or to track the important deadlines and contingencies, you need a transaction coordinator.
What Goes Into a Real Estate Transaction
When people buy and sell homes, there’s hours upon hours spent on phone calls, showing homes, hosting open houses, and tons of paperwork. Negotiations have to be made, offers have to be presented, and hours need to be spent speaking to clients to make sure you’re meeting all of their needs.
It isn’t uncommon for real estate agents to spend long hours at the office, or driving between meetings and open houses, seven days a week. Let’s face it, real estate is all about customer service and people aren’t easy to please these days. The last thing they want to hear is that you, their realtor, is unavailable because you’re doing paperwork, or learning the broker compliance system and not focused on their house hunt.
In order to keep clients as happy as possible, you’ll need to be available to your clients and the best way to make this happen: an extremely organized, professional and detail oriented transaction coordinator.
How a Transaction Coordinator Assists Real Estate Agents
When a realtor is starting out, doing all of the transactions is important to learn all of the processes and how to handle issues if they arise. Plus, it saves on your budgets if you don’t have tons of clients. However, keeping every transaction for every client organized and under control becomes a full-time job. This full-time coordinating makes it impossible for an agent to grow a business. Real estate agents need to provide lots of attention to clients, and when you’re buried in paperwork, there’s not enough time to show the required attention to your clients.
Instead of dealing with things like:
Seller’s transactions (initial contracts all the way through to final agreements)
Keeping track of the contractual contingencies and deadlines
Maintaining communications between clients, agents, loan officers, underwriters, title officers, and escrow
A transaction coordinator, sometimes referred to as a closing coordinator, handles all of the above and much more for you.
Be Happy TC Provides a Seamless Process
If you’re an agency that has realtors:
expressing how burnt out they are
they have no time to devote to their clients
are making mistakes on paperwork
missing appointments
It’s time to call Be Happy TC. We’ve been providing excellent transaction coordination services to California real estate professionals. We’re the gateway to successful real estate transactions, the answer to spending more time with clients, and the best way to dedicate even more time to growing your real estate business!
